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Kern Regional Crime Laboratory Feedback Form

Please give us some feedback on the service which you have received from our Laboratory. We will use your input to improve services to you and other customers in the future. Your input can be anonymous..

With which section of the laboratory did you interact?

Laboratory Section

Phone/email messages returned promptly

N/A

Select rating below

Did your service include examination of evidence?

Yes

Quality of court testimony provided by laboratory staff

N/A

Select rating below

Quality of training provided by laboratory staff

N/A

Select rating below

Is there any section or individual on whose service you would like to comment?

Yes

Please explain:

Is there anything the laboratory can do to improve our service to you?

Yes

Please explain:

Would you like to be contacted regarding this survey?

Yes

Phone Number

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Kern Regional Crime Laboratory Feedback Form

Service provided to you in a courteous and professional manner

Knowledge of Staff

Phone/email messages returned promptly

Overall quality of customer service

Did your service include examination of evidence?

Evidence examination performed met your service needs

Examination report was completed in a reasonable time frame

Examination report was clear and understood

Quality of court testimony provided by laboratory staff

Quality of training provided by laboratory staff

Overall quality of laboratory performance

Is there any section or individual on whose service you would like to comment?

Is there anything the laboratory can do to improve our service to you?

Would you like to be contacted regarding this survey?

Kern Regional Crime Laboratory Feedback Form

Service provided to you in a courteous and professional manner

Knowledge of Staff

Phone/email messages returned promptly

Overall quality of customer service

Did your service include examination of evidence?

Evidence examination performed met your service needs

Examination report was completed in a reasonable time frame

Examination report was clear and understood

Quality of court testimony provided by laboratory staff

Quality of training provided by laboratory staff

Overall quality of laboratory performance

Is there any section or individual on whose service you would like to comment?

Is there anything the laboratory can do to improve our service to you?

Would you like to be contacted regarding this survey?

Full Name